Terms of Service
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.arteikon.com website.
Acceptance of Terms
The domain name www.arteikon.com (hereinafter referred to as "Website") is owned by Artéikon Maison LLP a company incorporated under the Companies Act, 2013 with its registered office at A 904, LNR, Prabhakar Kunte Marg, Off. Pokhran Road No 2, Opp. Neelkanth Heights, Thane-West, Thane - 400610, Maharashtra, India (hereinafter referred to as "Artéikon").
Artéikon provides a service for selling original works of art (the "Services") through the Website, accessible at www.arteikon.com.
These Terms of Use (the "Terms") are intended to make you aware of your legal rights and responsibilities with respect to your access to and use of the Website and any related mobile or software applications including but not limited to delivery of information via the Website whether existing now or in the future that link to the Terms (collectively, the "Services").
For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. Artéikon allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" shall mean Artéikon Maison LLP.
Please carefully read these Terms. By accessing or using the Website, you are agreeing to these Terms and concluding a legally binding contract with Artéikon Maison LLP. You may not use the Services if you do not accept the Terms or unable to be bound by the Terms. Your use of the Website is at your own risk, including the risk that you might be exposed to content that is objectionable, or otherwise inappropriate.
In order to use the Services, you must first agree to the Terms. You can accept the Terms by:
- Clicking to accept or agree to the Terms, where it is made available to you by Artéikon in the user interface for any particular Service; or
- By actually, using the Services. In this case, you understand and agree that Artéikon will treat your use of the Services as acceptance of the Terms from that point onwards.
Certain areas of the Website and certain services may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and the terms and conditions posted for a specific area of the Website or for specific Services, the latter terms and conditions shall take precedence with respect to your use of or access to that area of the Website or Services.
By accessing or using the website or services, posting any content, or engaging in any transactions (including purchasing or selling works) on or through the website, you represent and warrant that you have read, understood, and agreed to be bound by these terms, regardless of whether you have registered with the website. If you do not agree to these terms, you must refrain from accessing or using the website or services.
If you accept or agree to these terms on behalf of a corporation, partnership, or other legal entity, you represent and warrant that you have the authority to bind such entity to these terms. In such cases, the terms "you" and "your" shall refer to and apply to that legal entity.
You further acknowledge and agree that if you are "incompetent to contract" under the Indian Contract Act, 1872—by reason of being a minor, person of unsound mind, un-discharged insolvent, or otherwise—you are not authorized to access or use the website or services, and any actions taken by you on the website are voidable at Artéikon's discretion.
Changes to the Terms
Artéikon reserves the right, at its sole discretion, to modify, discontinue or terminate the Website or Services or to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post the modification on the Website or provide you with notice of the modification. By continuing to access or use the Website or Services after we have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Website and Services.
Eligibility
The Website and Services are available solely to individuals who are legally capable of entering into binding contracts under the Indian Contract Act, 1872. By accessing or using the Website, you represent and warrant that you are of legal age and possess the requisite mental capacity to form a binding contract in accordance with Indian law.
Persons deemed "incompetent to contract" under the Indian Contract Act, 1872, including minors, individuals of unsound mind, and those who are un-discharged insolvents, are prohibited from using the Website. If you are a Minor (under the age of 18), you may not register as a user or engage in any transactions on the Website.
In the case of a Minor wishing to use or transact on the Website, such actions may only be carried out by a legal guardian or parent who is legally capable of contracting. Any use or transaction initiated by a Minor shall require the express consent and involvement of the Minor's legal guardian or parent.
Artéikon reserves the right to terminate your membership, suspend your access, and/or refuse Services if it is discovered or reported that you are under the age of 18 or otherwise legally incompetent, without prejudice to any other legal remedies Artéikon may have.
Account Registration
In order to make a purchase through the Website, you must first create an account ("Account") by completing our registration process. During the registration process you will be required to provide certain information and you will establish a username and a password. Upon completion of our registration process you will become a "Member" You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete. Artéikon reserves the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete. You are responsible for safeguarding your password. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your Account, whether or not you have authorized such activities or actions. You will immediately notify Artéikon of any unauthorized use of your Account.
Communications
When You use the Website or send emails or other data, information or communication to us, you agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Platform for Transaction and Communication
The Website is a platform that Users utilize to meet and interact with one another for their transactions. Artéikon is not and cannot be a party to or control in any manner any transaction between the Website's Users.
Henceforward:
All commercial/contractual terms are offered by and agreed to between Buyers and Sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Artéikon does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Buyers and Sellers. Artéikon does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc) of the products or services proposed to be sold or offered to be sold or purchased on the Website. Artéikon does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Website. Artéikon accepts no liability for any errors or omissions, whether on behalf of itself or third parties. Artéikon is not responsible for any non-performance or breach of any contract entered into between Buyers and Sellers. Artéikon cannot and does not guarantee that the concerned Buyers and/or Sellers will perform any transaction concluded on the Website. Artéikon shall not and is not required to mediate or resolve any dispute or disagreement between Buyers and Sellers.
Artéikon does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users. You are advised to independently verify the bona fides of any particular User that You choose to deal with on the Website and use Your best judgment in that behalf. Artéikon does not at any point of time during any transaction between Buyer and Seller on the Website come into or take possession of any of the products or services offered by Seller nor does it at any point gain title to or have any rights or claims over the products or services offered by Seller to Buyer. At no time shall Artéikon hold any right, title or interest over the products nor shall Artéikon have any obligations or liabilities in respect of such contract entered into between Buyers and Sellers. Artéikon is not responsible for unsatisfactory or delayed performance of services. The Website is only a platform that can be utilized by Users to reach a larger base to buy and sell products or services. Artéikon is only providing a platform for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Seller and the Buyer. At no time shall Artéikon hold any right, title or interest over the products nor shall Artéikon have any obligations or liabilities in respect of such contract.
You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with the seller(s) that You transact with.
You release and indemnify Artéikon and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Website and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts on its behalf, Artéikon cannot take responsibility or control the information provided by other Users which is made available on the Website. You may find other User's information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website. This waiver applies to the fullest extent permitted under the applicable laws.
You understand and agree that Artéikon uses commercially reasonable efforts to display the colours of Original Works of Art accurately via the Website and Services. However, because individual computer monitors may display colours differently, Artéikon is not responsible for the colour accuracy of any Original Works of Art displayed on the Website and Services, and disclaims all liability in this regard.
Use of the Website
You agree, undertake and confirm that your use of Website shall be strictly governed by the following binding principles:
- You shall not host, display, upload, modify, publish, transmit, update or share any information which:
- belongs to another person and to which You do not have any right to;
- is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
- is misleading in any way;
- is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
- harasses or advocates harassment of another person;
- involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
- promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
- infringes upon or violates any third party's rights [including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity];
- promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
- contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
- provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
- provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
- contains video, photographs, or images of another person (with a minor or an adult).
- tries to gain unauthorized access or exceeds the scope of authorized access to the Website or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
- engages in commercial activities and/or sales without Our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" products related to the Website. Throughout this Terms of Use, Artéikon's prior written consent means a communication coming from Artéikon's Legal Department, specifically in response to Your request, and specifically addressing the activity or conduct for which You seek authorization;
- solicits gambling or engages in any gambling activity which We, in Our sole discretion, believes is or could be construed as being illegal;
- interferes with another USER's use and enjoyment of the Website or any other individual's User and enjoyment of similar services;
- refers to any website or URL that, in our sole discretion, contains material that is inappropriate for the Website or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
- harm minors in any way;
- infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products;
- violates any law for the time being in force;
- deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
- impersonate another person;
- contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelloots, easier eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
- threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
- shall not be false, inaccurate or misleading;
- shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
- shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider ("ISPs") or other suppliers;
- You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to bar any such activity.
- You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password "mining" or any other illegitimate means.
- You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other User of or visitor to Website, or any other customer, including any account on the Website not owned by You, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website.
- You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website.
- You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Website or any service offered on or through the Website. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.
- You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Artéikon and / or others.
- You shall at all times ensure full compliance with the applicable provisions of the Information Technology Act, 2000 and rules thereunder as applicable and as amended from time to time and also all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT/GST, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.
- Solely to enable Us to use the information You supply Us with, so that we are not violating any rights You might have in Your Information, you agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights You have in Your Information, in any media now known or not currently known, with respect to Your Information. We will only use your information in accordance with the Terms of Use and Privacy Policy applicable to use of the Website.
Artéikon will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Artéikon may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that Artéikon has no obligation to monitor your access to or use of the Website or Services or to remove any Seller Content, but has the right to do so for the purpose of operating the Website and Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Artéikon reserves the right, at any time and without prior notice, to remove or disable access to any Seller Content, listings for Original Works of Art, Artéikon Content or any other text, graphics, images, software, music, audio, video, information or other content or material that Artéikon, at its sole discretion, considers to be objectionable, in violation of these Terms or otherwise harmful to the Website or Services.
Seller Content
In addition to submitting listings for Original Works of Art, Artéikon may, in its sole discretion, designate areas of the Website in which Sellers can post, upload, publish or submit text, graphics, audio, video, images of works of art or other content on or to the Website (individually or collectively, "Seller Content"). "Seller Content" excludes any images of Original Works of Art for which a Seller submits a listing. Artéikon does not claim any ownership rights in any such Seller Content and nothing in these Terms will be deemed to restrict any rights that a Seller may have to use and exploit any such Seller Content. By making available any Seller Content on or through the Website and Services, (i) you grant Artéikon a worldwide, non exclusive, revocable, transferable, royalty-free, commission-free license, solely for the purpose of platform functionality, marketing, and promotion to crop, resize, publicly display, publicly perform, distribute, broadcast and transmit such Seller Content on or through the Website and Services in any form, medium or technology now known or later developed, for the purpose of promoting Artéikon, the Website and Services, and (ii) you grant directly to other Sellers the right and license to view your Seller Content on or through the Website and Services only in connection with such Seller's authorized use of the Website and Services. You reserve all other rights and licenses in and to any Seller Content that you make available on or through the Website and Services.
You acknowledge and agree that you are solely responsible for any Seller Content that you make available on or through the Website. You represent and warrant that: (i) you are the sole and exclusive owner of all Seller Content that you make available on the Website or that you have all rights, licenses, consents and releases that are necessary to make available such Seller Content and to grant all rights and licenses in such Seller Content as granted under these Terms; and (ii) neither the Seller Content nor your making available any Seller Content on the Website nor any use of any Seller Content as permitted under these Terms will infringe, misappropriate or violate a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
Artéikon Content
Cookie Policy
Introduction
This Cookie Policy explains how Artéikon Maison LLP ("Artéikon", "we", "us", or "our") uses cookies and similar tracking technologies on its website www.arteikon.com ("Website") in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable data protection laws.
What are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, mobile) when you visit a website. They help recognize your device, remember your preferences, and enhance your browsing experience. Cookies can be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device until deleted or expired.
Types of Cookies We Use
We use the following categories of cookies:
- Essential: These cookies are needed for essential functions such as making payments. Standard cookies can't be switched off and they don't store any of your information.
- Functional: These cookies make your shopping experience easier. They enable basic functions such as seeing recently viewed products or searches.
- Personalisation: These cookies help us to show you relevant content while you shop on our site.
- Analytics: These cookies gather information such as how many people are using our site or which pages are popular to help us improve customer experience.
- Advertising: These cookies help us to learn what you're interested in so we can show you relevant adverts on other websites.
Legal Basis for Processing
We use cookies only where we have your explicit consent, except for cookies that are strictly necessary for the functioning of the Website. Your consent is obtained through a cookie banner displayed upon your first visit to the Website.
Third-Party Cookies
We may allow third-party service providers (e.g., analytics or ad networks) to set cookies on your device through our Website. These providers may collect data about your browsing activities across different websites.
Managing Your Cookie Preferences
You can modify your cookie preferences at any time through your browser settings or our cookie consent tool. Most browsers allow you to block or delete cookies, but please note that some parts of the Website may become inaccessible or not function properly if you do so.
Data Retention
We do not retain any personal data collected through cookies for longer than is necessary for the purposes stated in this policy. Retention periods vary depending on the type and function of the cookie.
Changes to this Policy
We reserve the right to update this Cookie Policy at any time. Updates will be posted on this page with the "Last Updated" date. Your continued use of the Website constitutes your agreement to the updated terms.
Contact Us
If you have any questions about this Cookie Policy or our data practices, you may contact us at: Email: Talk_To_Us@arteikon.com
Privacy Policy
This privacy policy explains how Artéikon Maison LLP ("we," "us," or "our") collects, uses, and protects your personal data when you visit and interact with our website at https://arteikon.com. This policy applies to all visitors, users, customers, and others who access our services, and describes your privacy rights and how the law protects you.
Legal Entity: Artéikon Maison LLP
Business Address: A 904, LNR, Prabhakar Kunte Marg, Off. Pokhran Road No
2, Opp. Neelkanth Heights, Thane-West, Thane - 400610, India
Contact Email: talk_to_us@arteikon.com
Phone: +91 9324298242
Website: https://arteikon.com
Data Controller and Privacy Contact
Data Controller: Artéikon Maison LLP
Privacy Contact Person: Ravi Panicker, Founder & CEO
Privacy Email: talk_to_us@arteikon.com
Privacy Correspondence Address: A 904, LNR, Prabhakar Kunte Marg, Off.
Pokhran Road No 2, Opp. Neelkanth Heights, Thane-West, Thane - 400610, India
Types of Personal Data We Collect
We collect the following categories of personal
data:
- Contact
Information: Names, email addresses, phone numbers
- Address
Information: Billing and shipping addresses
- Transaction
Data: Payment information, order history, purchase preferences
- Technical
Data: IP addresses, browser information, device identifiers
- Usage
Data: Website interaction data, analytics information
- Social
Media Data: Information from our social media interactions on
Facebook, Instagram, YouTube, Pinterest, and LinkedIn
Legal Basis for Processing
We process your personal data based on the
following legal grounds under GDPR:
- Consent: For
marketing communications and non-essential cookies
- Contract
Performance: For order processing, shipping, payment processing, and
customer service
- Legal
Obligation: For tax records, accounting, and regulatory compliance
- Legitimate
Interest: For fraud prevention, customer service improvements, and
customer profiling for marketing purposes
You have the right to withdraw consent at any
time for processing based on your consent without affecting the lawfulness of
processing before withdrawal.
How We Use Your Personal Data
We use your information for the following
purposes:
- Processing
and fulfilling your orders
- Payment
processing and fraud prevention
- Shipping
and delivery of products
- Customer
service and support
- Marketing
communications (with your consent)
- Website
analytics and improvements
- Legal
and regulatory compliance
- Business
operations and administration
Third-Party Service Providers
We share your data with the following
categories of third-party processors:
- Payment
Processor: CCAvenue (for secure payment processing)
- Shipping
Partners: DHL (for international shipping) and Shiprocket (for
domestic shipping)
- Website
Hosting: Reseller Club (for website hosting services)
- Analytics
Provider: Google Analytics (for website performance analysis)
- Social
Media Platforms: Facebook, Instagram, YouTube, Pinterest, LinkedIn
(for marketing purposes)
All third-party processors are bound by data
processing agreements ensuring GDPR compliance.
Data Retention Policy
We retain your personal data for the following
periods:
- Customer
Account Data: 7 years after account closure
- Transaction
Records: 15 years for tax and legal compliance
- Payment
Data: Only as long as necessary for transaction completion (tokenized
by payment processor)
- Marketing
Data: Until you unsubscribe plus 3 additional years
- Website
Analytics Data: 3 years
- Customer
Support Communications: 3 years
Data Deletion Policy
Your Right to Data Deletion
You have the right to request deletion of your
personal data from our systems. We are committed to making this process simple
and transparent.
How to Submit a Data Deletion Request
You can request deletion of your personal data
through any of the following methods:
- Email
Request: Send an email to talk_to_us@arteikon.com with
the subject line "Data Deletion Request"
- Postal
Request: Send a written request to our business address: A 904, LNR,
Prabhakar Kunte Marg, Off. Pokhran Road No 2, Opp. Neelkanth Heights,
Thane-West, Thane - 400610, India
- Phone
Request: Call us at +91 9324298242 during business hours
Verification Process
To protect your privacy and prevent
unauthorized deletion requests, we require identity verification:
- Provide
your full name as registered with us
- Include
your email address associated with your account
- Provide
your phone number or order number for verification
- We
may request additional verification if needed to confirm your identity
Deletion Timeline and Process
- Acknowledgment: We
will acknowledge receipt of your deletion request within 7 business
days
- Processing: We
will complete the deletion process within 30 days of receiving a
verified request
- Backup
Clearing: Data in backup systems will be cleared within 90 days
- Confirmation: You
will receive email confirmation once deletion is complete
Deletion Workflow
Upon receiving a verified data deletion
request, we will:
- Delete
your personal data from our active systems
- Instruct
all our third-party processors (CCAvenue, DHL, Shiprocket, Reseller Club,
Google Analytics, and social media platforms) to delete your data from
their systems
- Remove
your data from backup systems within the specified timeframe
- Provide
you with written confirmation of completed deletion
Exceptions to Deletion
Some data may be retained despite a deletion
request when required by law:
- Tax
and Accounting Records: Retained for 15 years as required by Indian
tax laws
- Fraud
Prevention Records: Retained for legitimate fraud prevention purposes
- Legal
Compliance: Data required for ongoing legal obligations or
proceedings
- Anonymized
Data: Aggregated, anonymized data that cannot identify you personally
We will inform you if any exceptions apply to
your deletion request and explain the legal basis for retention.
International Data Transfers
Currently, we do not transfer personal data
outside India. All data processing occurs within India through our domestic
service providers.
Your Data Protection Rights Under GDPR
You have the following rights regarding your
personal data:
- Right
to be Informed: To know when and why your data is collected
- Right
of Access: To obtain a copy of your personal data we hold
- Right
to Rectification: To request correction of inaccurate data
- Right
to Erasure: To request deletion of your data ("right to be
forgotten") - see our detailed Data Deletion Policy above
- Right
to Restrict Processing: To limit our processing of your data
- Right
to Data Portability: To request transfer of your data to another
organization
- Right
to Object: To object to processing based on legitimate interests or
direct marketing
- Right Against Automated Decision-Making: To not be subject to automated decisions with legal effects
To exercise any of these rights, please
contact us at talk_to_us@arteikon.com.
Data Security Measures
We implement appropriate technical and
organizational security measures:
- Encryption: All
sensitive information is protected using SSL/TLS encryption during
transmission and AES-based encryption at rest
- Access
Controls: Role-based access with multi-factor authentication (MFA)
and strong password policies
- Regular
Updates: Systematic security updates and patches
- Staff
Training: Data protection training conducted every 6 months
- Regular
Audits: Periodic reviews of access rights and security measures
Cookies and Tracking Technologies
Our website uses the following types of
cookies:
- Essential
Cookies: Required for website functionality (no consent needed)
- Analytics
Cookies: Google Analytics for website performance (requires consent)
- Functional
Cookies: For making your shopping journey easier (requires consent)
- Advertising
Cookies: For targeted advertising purposes (requires consent)
- Personalisation
Cookies: For personalising your experience (requires consent)
You can manage your cookie preferences through
our cookie banner and browser settings.
Automated Decision-Making and Profiling
We engage in limited automated processing:
- Fraud
Detection: Our payment processor (CCAvenue) uses automated fraud
detection systems
- Customer
Profiling: We analyse customer behaviour for marketing purposes based
on legitimate interest
- We
do not use automated recommendation algorithms or pricing algorithms
You have the right to request human
intervention in automated decisions that significantly affect you.
Data Breach Notification
In the event of a data breach that poses a
risk to your rights and freedoms, we will:
- Report
to relevant supervisory authorities within 72 hours
- Notify
affected individuals without undue delay when required
- Implement
immediate containment and remediation measures
Children's Privacy
Our services are not directed to individuals
under 18 years of age. We do not knowingly collect personal data from children
under 18.
Changes to This Privacy Policy
We may update this privacy policy to reflect
changes in our practices or applicable laws. We will notify you of significant
changes by:
- Posting
prominent notice on our website
- Sending
email notification to registered users
- Updating
the "Effective Date" at the top of this policy
Contact Us and Complaints
For any privacy-related questions, to exercise
your rights, or to file a complaint:
Email: talk_to_us@arteikon.com
Phone: +91 9324298242
Postal Address: Ravi Panicker, Founder & CEO, A 904, LNR, Prabhakar
Kunte Marg, Off. Pokhran Road No 2, Opp. Neelkanth Heights, Thane-West, Thane -
400610, India
You also have the right to lodge a complaint
with a supervisory authority in the EU/US if you believe our processing of your
personal data violates GDPR.
Governing Law
This privacy policy is governed by the General
Data Protection Regulation (GDPR) and applicable Indian data protection laws.
Promotions and Contests
Artéikon may operate promotions, contests and similar promotions (collectively, "Promotions") through the Website and Services. You should carefully review the rules (e.g., the "Official Rules") of each Promotion in which you participate through the Website and Services, as they may contain additional important information about Artéikon's rights to and ownership of the submissions you make as part of the Promotions and as a result of your participation in such Promotions. To the extent that the terms and conditions of any Official Rules conflict with these Terms, the terms and conditions of the Official Rules will control.
Ownership
The Website, Services and Artéikon Content are protected by copyright, trademark and other laws of India and foreign countries. Except as expressly provided in these Terms, Artéikon and its licensors exclusively own all right, title and interest in and to the Website, Services and Artéikon Content, including all associated intellectual property rights. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Website, Services or Artéikon Content.
Links
The Website may contain links to third-party Websites or resources. You acknowledge and agree that Artéikon is not responsible or liable for: (i) the availability or accuracy of such Websites or resources; or (ii) the content, products, or services on or available from such Websites or resources. Links to such Websites or resources do not imply any endorsement by Artéikon of such Websites or resources or the content, products, or services available from such Websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such Websites or resources.
Termination and Account Cancellation
If you breach any of these Terms, Artéikon will have the right to suspend or disable your Account or terminate these Terms, at its sole discretion and without prior notice to you. Artéikon reserves the right to revoke your access to and use of the Website, Services, Artéikon Content and Seller Content at any time, with or without cause. In the event Artéikon terminates these Terms for your breach, you will remain liable for any amounts due hereunder. You may cancel your Account at any time by sending an email to talk_to_us@arteikon.com.
Disclaimers
The Website, services, Artéikon content and Seller content are provided "as is" without warranty of any kind, either express or implied. Without limiting the forgoing, Artéikon explicitly disclaims any warranties of merchantability, fitness for a particular purpose or non infringement, and any warranties arising out of course of dealing or usage of trade. Artéikon makes no warranty that the Website, services, Artéikon content or Seller content will meet your requirement or be available on an uninterrupted, secure, or error-free basis. Artéikon makes no warranty regarding the quality of any works, services, content of products purchased or obtained through the Website or services or the accuracy, timelines, truthfulness, completeness or reliability of any content obtained through the Website or services.
No advice or information, whether oral or written, obtained from Artéikon or through the Website or services, will create any warranty not expressly made herein. You are solely responsible for all your communications and interactions with other Sellers or users of the Website or services and with other persons with whom you communicate or interact as a result of your use of the Website or services. You understand that, except as expressly set forth in these terms, Artéikon does not screen or inquire into the background of Sellers or other users of the Website or services, nor does Artéikon make any attempt to verify the statements of any Sellers or users of the Website or services. Artéikon makes no representation or warranties as to the conduct of users of the Website or services. You agree to take reasonable precaution in all communications and interactions with other Sellers or users of the Website or services and with other persons with whom you communicate or interact as a result of your use of the Website or services, particularly if you decide to meet offline or in person.
Indemnity
You agree to defend, indemnify, and hold Artéikon, its officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Website, Services, Artéikon Content or Seller Content, or your violation of these Terms.
Limitation of Liability
You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Website, Services, Artéikon Content and Seller Content remains with you. Neither Artéikon nor any other party involved in creating, producing, or delivering the Website, Services, Artéikon Content or Seller Content will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with these Terms or from the use of or inability to use the Website, Services, Artéikon Content or Seller Content, or from any communications, interactions or meetings with other Sellers or users of the Website or Services or other persons with whom you communicate or interact as a result of your use of the Website or Services, whether based on warranty, contract, tort (including negligence), product liability or any other legal theory, and whether or not Artéikon has been informed of the possibility of such damage, even if a limited remedy set forth herein is found to have failed of its essential purpose.
In no event will Artéikon ‘s aggregate liability arising out of or in connection with these Terms or from the use of or inability to use the Website, Services, Artéikon Content or Seller Content exceed: (i) if you are a Seller who has sold Original Works of Art and has received any Artist Revenue Share from Artéikon from the sale of Original Works, the total payments made or credited to you by Artéikon for the sale of your Original Works of Art during the three (3) month period preceding the date a claim for liability arises under these Terms; and (ii) if you are a Buyer who has purchased Original Works of Art, the total payments that you made to Artéikon for the Original Works of Art that are the subject of a claim. The limitations of damages set forth above are fundamental elements of the basis of the bargain between Artéikon and you. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. The foregoing limitations apply to the fullest extent permitted by applicable Indian law.
Proprietary Rights Notices
All trademarks, service marks, logos, trade names, and other proprietary identifiers displayed on this website that are owned by Artéikon are the property of Artéikon and may not be used without prior written permission. Any other trademarks, service marks, logos, or trade names are the property of their respective owners and are used on this site for identification purposes only. Their use does not imply any affiliation with or endorsement by those parties, nor does it create any legal implications unless explicitly stated.
Governing Laws and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of India, without giving effect to any principles of conflicts of law. You agree that any dispute, claim, or controversy whatsoever arising out of or in connection with these Terms or your use of the Website or Services shall be subject to the exclusive jurisdiction of the competent courts of Thane, Maharashtra, India. You hereby irrevocably consent to the personal jurisdiction and venue of such courts. As such, you also waive any objection based on principle of inconvenient forum or lack of jurisdiction
Entire Agreement
These Terms, together with our Privacy Policy and any additional legal notices published on the Website, constitute the entire agreement between you and Artéikon concerning the Website and the Services provided through it. As such,supersede and replace any and all prior or contemporaneous understandings, agreements, communications, and proposals, whether oral or written, between you and Artéikon with respect to the subject matter herein
Assignment
You may not assign, delegate, or otherwise transfer your rights or obligations under these Terms, whether by operation of law or otherwise, without the prior written consent of Artéikon. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. Artéikon may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.
Notices
Any notices or other communications permitted to be required hereunder, including those regarding modifications to these Terms, will be in writing and given: (i) by Artéikon via email (in each case to the address that you provide) or (ii) by posting to the Website. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.
General
No failure or delay by Artéikon in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power, or remedy preclude any other or further exercise of the same or any other right, power, or remedy. Any waiver of any provision of these Terms shall be effective only if made in writing and duly executed by an authorized representative of Artéikon.
Unless expressly stated otherwise, the rights and remedies provided under these Terms are cumulative and are in addition to, and not exclusive of, any rights or remedies provided by law or in equity.
If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law by a court or tribunal of competent jurisdiction, such provision shall be deemed to be severed from these Terms and shall not affect the validity, legality, or enforceability of the remaining provisions, which shall remain in full force and effect. The parties shall use reasonable efforts to substitute any such invalid, illegal, or unenforceable provision with a valid provision that most closely approximates the intent and economic effect of the invalid one in light of the principle of Literal Rule of Interpretation.
Feedback
We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Website and Services (“Feedback“). You may submit Feedback by emailing us at talk_to_us@arteikon.com. You acknowledge and agree that all Feedback will be the sole and exclusive property of Artéikon and you hereby irrevocably assign to Artéikon all of your right, title and interest in and to all Feedback, including without limitation all worldwide patent rights, copyright rights, trade secret rights, and other proprietary or intellectual property rights therein. At Artéikon’s request and expense, you will execute documents and take such further acts as Artéikon may reasonably request to assist Artéikon to acquire, perfect and maintain its intellectual property rights and other legal protections for the Feedback. You hereby waive any moral rights you may have in such Feedback to the extent permitted by law.
Contacting Artéikon
If you have any questions about these Terms, please contact Artéikon at talk_to_us@arteikon.com